Owner is trying to reduce my issue with the end product though.
Two pairs of dress pants were shortened. Within 2 days of pick-up, hem was unraveling. Took the pants back and was told if I I didn't have the original receipt, I would be charged again. Who keeps their dry cleaning receipts? Cashier admitted she recognized me. And the quality of the sewing was not professional for $12.45. Will be taking my items elsewhere.
Poor customer service. Many times I have had to have re-do's done on our shirts. Plus a cashier who has a major bad attitude. Called and left a message with the owner/manager and still have not heard from him. It is a shame because they are so close by.
Oh gosh, so refreshing to read your review. I thought it was me! LOL Where is the customer service? I'd rather be attended to by a ROBOT!
Hawthorne Laundry Dry Cleaners is a US Laundry based in Quinton, Virginia. Hawthorne Laundry Dry Cleaners is located at 2591 New Kent Hwy, Quinton, VA 23141, USA.
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